medical test result app

Redefining Medical Test Access & Management with Lab Link

design practices
user experience & user interface design, branding

software used
figma, adobe illustrator, photoshop

Lab Link is an app designed to help users organize and easily access their medical test results in a streamlined manner. By uploading a reference number for a medical test, users can conveniently view their results directly on their phones, ensuring they have important health information at their fingertips. Lab Link also serves as a comprehensive platform for keeping track of medical records, health information, and general health upkeep, promoting a proactive approach to personal wellness.

The app includes features such as displaying medical IDs, a medical test glossary to help users understand various tests, and emergency contacts. It aims to simplify the management of health information by eliminating the need for multiple apps or hospital websites.

CLASS
product design 02 AT THE ACADEMY OF ART UNIVERSITY

timeline
3 weeks (january 2020)

Design and Research Process

01. Research

The process began with extensive research into medical apps, analyzing successful design elements and identifying gaps where Lab Link could improve. This also involved understanding user pain points in navigating medical information and how design could address these issues.

02. brainstorming

Building on research insights, I brainstormed creative solutions for presenting complex test results, like blood tests, in a clear and informative way. Ideas for organizing and prioritizing health information were also explored to highlight key details without overwhelming users.

03. Wireframing

The brainstorming ideas were translated into wireframes—low-fidelity sketches that outlined the app’s layout, structure, and key interactions. These wireframes served as detailed blueprints, mapping the user journey and ensuring all necessary features were thoughtfully included.

Job Statement

Jobs-to-be-done framework (jtbd)

When managing medical test results, users want a single, easy-to-use platform to view, understand, and organize their information, so they can stay informed and avoid the hassle of multiple apps or websites.

Access and manage medical test results. Lab Link provides a centralized platform where users can upload a reference number and immediately access their test results on their phone.
View medical test results in an easy-to-understand format. Lab Link breaks down complex medical information, like blood test results, into digestible parts using a sliding carousel design.

Organize health information efficiently. Lab Link allows users to keep track of multiple test results, medical IDs, and emergency contacts all in one place.
Feel confident and in control of personal health management. By providing clear and accessible test results, Lab Link empowers users to understand their health better and make informed decisions.
Reduce the anxiety and frustration associated with navigating complex healthcare systems. Lab Link simplifies the process, reducing the stress of managing multiple apps or hospital websites.
Share relevant health information with healthcare providers or family members when necessary. Lab Link’s organized interface and clear display of results make it easy to share crucial information during medical appointments or emergencies.

affinity mapping

Organizing Insights

The Lab Link Affinity Map organizes user needs, challenges, design features, feedback, and research insights into clear categories. This process highlighted the importance of prioritizing user-friendly design, addressing common pain points, and effectively displaying complex medical information. It also reinforced the value of organizing ideas to ensure a cohesive, user-centered app design.

Wireframing & prototyping

Early Iteration: Resultex

The picture here shows an earlier version of Lab Link, originally called Resultex. In its first iteration, Resultex struggled with usability and didn't effectively meet user needs. However, this version served as a crucial learning experience, highlighting what not to do in the design process. These insights paved the way for Lab Link's successful redesign, resulting in a far more user-friendly and effective app.

Developing LabLink has been a valuable journey, transforming early challenges into strengths. Through research, iterative design, and user feedback, we turned initial setbacks into a user-friendly platform that simplifies managing and understanding medical test results. The final designs and mockups showcase the thoughtful evolution of LabLink, reflecting the lessons learned along the way.